Privacy Policy.

At Y2 Design & Build, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Effective Date: June 1, 2025

1. Information We Collect

We may collect the following personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Project Details: Information related to your renovation needs, such as project type, budget, and timelines.

• Website Usage Data: IP address, browser type, pages visited, and other analytical data collected through cookies and similar technologies.

• Communication Records: Correspondence via email, phone calls, or contact forms.

2. How We Use Your Information

Your personal information is used to:

• Respond to inquiries and provide requested services.

• Schedule consultations and deliver project estimates.

• Improve our website and services through analytics.

• Send updates, newsletters, or promotional materials (with your consent).

• Comply with legal obligations and enforce our terms of service.

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 9).

4. Disclosure of Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party contractors who assist in delivering our services (e.g., subcontractors, IT support).

• Legal Obligations: When required by law or to protect our rights and property.

All third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, information is securely destroyed or anonymized.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

Under PIPEDA, you have the right to:

• Access your personal information held by us.

• Request corrections to any inaccurate or incomplete information.

• Withdraw consent for the use of your information.

• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

9. Contact Us

For questions, concerns, or to exercise your rights under this policy, please contact:

Email: info@y2canada.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.